At Pure Life Homecare, we know it’s the little things in life that make all the difference. Our service was founded by Matt Wiley who realised the ‘good’ support his grandfather was receiving fell way short of what he really needed to help him thrive.
While his personal care needs were well met, Matt’s grandfather was left feeling like just another job. What he really longed for was to feel alive, like a real person again. To have interesting and engaging conversations, to be seen and heard for who he was. To feel like people were genuinely curious about his opinions and feelings. Instead, carers carried out their duties but didn’t engage. They’d wander in with toast and tea, comment about the weather and rush off to the next job. It wasn’t their fault. They were overworked and under-appreciated.
This unique insight has driven Matt to reimagine home care, starting by investing in the carers and emphasising the two very different sides to care – focusing energies on the social aspect as well as mastering personal care.